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Order Process & FQA


FAQ

1. How to checkout?
2. How / When to provide your measurements for my costume or shoe?
3. How do I get combine shipping discount?
4. When my order sent?
5. How long will it take to get my order?
6. Payment info
7. Custom & Tax

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Q: How / When to provide your measurements for my costume or shoe?
A: You can provide your measurements all in cm or standard size S,M,L,XL,XXL for a male / female after paying or
write down the comments box during checkout.




Q: How do I get combine shipping discount?
A: We will offer you discount for buying more than one item.
Because the problems of paypal setting, that we can not change the shipping fee in E-Shop.

Step 1: Complete your order.
Step 2: We will refund discount when we received your full payment shortly.

How to calculate your combine shipping discount?

-- Costume: -USD$ 10 discount
-- Wig: -USD$ 5 discount
-- Shoe: -USD$ 5 discount

**If you purchase over 5 items. Please contact us by email at jennifer_fox@csddlink.com




Q: When my order sent?
A: If you've paid for your order, you'll receive a email from CSddlink including shipping
message and tracking number when it shipped. Please contact us if you never receive our email.





Q: How long will it take to get my order?
A:
-- Costume Production time: 15-24 days
-- Wig handling time: within 7 days (You'll receive an email if it was out of stock)
-- Shoes Production time: 15-24 days

Standard shipping time is 7-14 days normally.
Please view this page, maybe your order would be delayed:

Shipping information

http://www.csddlink.com/shop/mailtracking.php

Please contact us if you have never received your item




Q: Payment info
A:We only accept payment through paypal at this time.




Q: Custom & Tax
A: Tax and custom charges is out of our control, so we're not responsible for the
package meeting local customs taxes. If you would like an invoice of lower value with the package,
please leave us a comments box when you checkout. W will try our best to help you.




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Reviews
Yuri on ice!! Yuri Plisetsky cosplay costume Only Jacket
Yuri on ice!! Yuri Plisetsky cosplay costume Only Jacket
This jacket is really great! It arrived a lot sooner than expected - I live in the US and it only took about a week and a half to get t...
5 of 5 Stars!

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Top Questions
Shipping information
How to provide measurements?
How long will it take to get my order?